The Wingspan Wallet Debit Card is the fastest and most convenient way to access the funds in your Wingspan Wallet. You can create both a virtual and physical debit cards and easily track your business expenses.
Wingspan Wallet Debit Cards are only available to US-based contractors.
Virtual Debit Card
Creating a Virtual Debit Card
To create a virtual debit card, simply click Create free card from the Wingspan Wallet dashboard.
Requesting a New Virtual Debit Card
If you have an existing card, but would like to request a new virtual debit card for any reason:
You must first terminate the existing virtual debit card by selecting it from your Wingspan Wallet dashboard and clicking the Manage next to your virtual card and then Close card button on the next page:
Request a new virtual card by clicking Create free card from your Wingspan Wallet dashboard.
Physical Debit Card
Ordering a Physical Debit Card
To create a physical debit card, click Order free card to have a physical card sent to you.
In the pop-up window, you must agree to the Wingspan Cardholder Agreement by clicking the box. Click Create card to continue:
You will also need to enter the name of the cardholder and the address to mail it to.
Activating Your Physical Card
Once you receive your card, click Activate card from your Wingspan Wallet
In the popup window, create a 4-digit PIN code and click Continue:
3. Enter the verification code sent to you via SMS and click Activate card:
4. Click Continue.
Making Changes To Your Card
From the Wingspan Wallet dashboard, you can click Manage next to either your physical or virtual card to take the following actions:
change your PIN
suspend your card
close your card
Reporting Lost/Stolen Card
For a lost or stolen card, immediately suspend your card in Wingspan Wallet to prevent any unwanted purchases.
If you later find a lost card you can reactive it.
To report fraudulent transactions you can reach out to Wingspan support at [email protected] or Card Services via phone at +1 855 694 3894
Dispute a Transaction
To report a fraudulent transaction or to dispute another transaction in-app please follow these steps.
Navigate to the Transactions tab of the Wingspan Wallet.
Then click the ... "kebab" menu and then choose Dispute transaction:
If you're not able to dispute a transaction in-app, please reach out to the team at [email protected].