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Health Insurance Billing

VGCM handles the billing for your Meridio health insurance premiums.

Updated over a week ago

Your Meridio health insurance premium payments can all be conveniently paid for through our platform.


First Payment Due Date

Your first monthly premium payment is due in full by the 12th of the month preceding your coverage start date. Should the 12th fall on a weekend or holiday, the payment will process on the following business day. This payment covers your first month of insurance coverage and is debited from your default payment method (note this is different from your payout method).

For example:

Coverage Start Date: December 1st

First Payment Due: November 12th

Adding Your Preferred Payment Method

  1. Login to your account

  2. Navigate to Settings in the left-hand panel and select Payout & Payment Methods

  3. Under the payment method section, click Add payment method

  4. Select either Bank account or Credit card and click Continue

  5. Click Link account and follow the prompts to connect your account via Plaid

  6. Save as your default payment method

Please note there is a 2.9% processing fee for credit card payments.


Monthly Premium Deductions

Premium payments for your second month of coverage and beyond are automatically deducted from your payments received on VGCM. Medical and/or dental and vision deductions are split evenly over your paychecks in any given month.

We attempt to collect your premium over two invoices if possible. If this is not possible, we may attempt the following:

  • If you have only one invoice available before the due date with sufficient funds, we'll collect it in a single invoice to avoid interrupting service.

  • If your monthly invoices don't cover your total premium, the remaining amount will be debited from your default payment method in VGCM.

  • If you do not have any invoices to deduct from before the due date, we will charge your payment method on file to avoid service interruptions.

Deductions that begin in the current month are for coverage 1-2 months in advance.

For example:

  • Deductions beginning in October cover December coverage

  • Deductions beginning in November cover January coverage

  • Deductions beginning in December cover February coverage

If you’d prefer to have your premium coverage charged to your payment method on file rather than deducted from your invoices, please contact our Support team at [email protected] to request this change.


Key dates for your Meridio health insurance plan.

Date

Details

Examples

10th

Deadline to enroll in coverage for the 1st of the following month.

  • Enroll by March 10th: coverage starts April 1st.

  • Enroll after March 10th: coverage starts May 1st.

12th

Payment due for your first month of coverage.

15th

Deadline if you wish to cancel your coverage for the following month.

  • Notify Meridio by March 15th: last day of coverage will be March 31st.

  • Notify Meridio after March 15th: last day of coverage will be April 30th.


Billing FAQs

Who handles the billing for my coverage?

VGCM handles the billing for all health insurance plans.

Who do I contact for any billing questions?

Email us at [email protected]

When do I make my first payment?

You will receive an email from VGCM informing you that your first payment for your health insurance coverage will be taken from your default payment method.

If you do not have a default payment method, we will notify you that you must add a default payment method as soon as possible in order to process the first payment.

Your first monthly premium payment is due on the 12th of the month before your coverage start date. If the 12th falls on a weekend or holiday, the payment will be processed on the next business day. This payment covers your first month of insurance and will be charged to your default payment method in VGCM.

How do I pay my monthly premiums?

Premium payments for your second month of coverage and beyond are automatically deducted from your payments received on VCGM. Medical and/or dental and vision deductions are split evenly across your paychecks in any given month.

Deductions that begin in the current month are for coverage two months in advance.

If your monthly payment(s) do not cover your total premium, the remaining amount will be debited from your default payment method in VGCM.

Can I pay my monthly premiums with a credit card?

Yes! By default, we deduct your monthly premium from payments received on Wingspan. If you would like to have monthly premiums debited from a specific payment method we will debit your account on the 12th of each month.

Please reach out to [email protected] to update your billing information.

How Can I Cancel My Coverage?

We does not manage coverage cancellations. To make any changes, you’ll need to contact Meridio directly. Once they process your request, they will notify us, and billing will stop accordingly. If applicable, any pre-paid amounts before cancellation will be refunded.

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